Sales Associate

Job Type: Full Time
Job Location: Abuja
Salary: 151000-200000

Company Overview:
Sigma Consulting Group, based in Lagos, is a distinguished recruitment firm providing end-to-end recruitment solutions and strategic business consulting services across Africa. With over a decade of expertise, we specialize in specialist executive search, volume recruitment, and RPO, catering to high-demand sectors such as healthcare, technology, oil and gas, and e-commerce.

About Our Client:
Our client is a leading retail chain with operations across Nigeria since 2014, offering a wide variety of consumer goods, from groceries to electronics. Known for its customer-centric approach, the company has been expanding rapidly and is committed to providing exceptional shopping experiences to its customers.

Role Summary:
As a Sales Associate at our client’s retail chain, you will be responsible for assisting customers with their shopping needs, providing product information, and processing sales transactions. You will play a key role in delivering excellent customer service and ensuring a positive shopping experience for customers.


  • Greet customers as they enter the store and assist them in finding products and making purchasing decisions.
  • Provide product information, answer customer inquiries, and offer recommendations based on customer needs and preferences.
  • Process sales transactions accurately and efficiently, including cash, credit card, and electronic payments.
  • Maintain a clean and organized store environment, including restocking shelves, arranging displays, and ensuring product availability.
  • Assist with inventory management tasks, including receiving shipments, stocking shelves, and conducting inventory counts.
  • Monitor and replenish merchandise levels to ensure adequate stock levels and minimize out-of-stock situations.
  • Maintain knowledge of current sales promotions, discounts, and special offers, and communicate them to customers.
  • Address customer concerns and complaints in a timely and professional manner, escalating issues to management as needed.
  • Collaborate with team members to achieve sales targets and ensure customer satisfaction.


  • High school diploma or equivalent; additional education or training in sales or retail is a plus.
  • Previous experience in retail sales, customer service, or a related field is preferred but not required.
  • Strong interpersonal and communication skills, with the ability to engage with customers and provide exceptional service.
  • Ability to work effectively in a fast-paced environment and multitask while maintaining attention to detail.
  • Basic math skills and proficiency in operating cash registers and point-of-sale systems.
  • Positive attitude, enthusiasm, and willingness to learn and grow in a retail environment.


  • Competitive salary package with opportunities for performance-based incentives.
  • Opportunities for career growth and advancement within the retail industry.
  • Training and development programs to enhance sales and customer service skills.
  • Employee discounts on merchandise and products sold in the store.
  • Supportive work environment with a diverse and inclusive team culture.

How to Apply:
Interested candidates should send their CV and cover letter to with the subject line “Sales Associate Application”.

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